UC: Message History

Message History Options in Account Setup (Networked Version Only)

Taken

 Date/Time/Initials of when the message was taken.
Stored Date/Time/Initials of when the message was stored (usually the same as "Taken").
Given Date/Time/Initials of when the message was delivered.
Played Date/Time/Initials of when the voice mail was played.
Copied Date/Time/Initials if the message was copied from another account.
Disposition

Will display one of the following text messages: 

  •  Alpha Pages 
  • Callout 
  • Line busy 
  • Message given
  • No answer 
  • None
  • Paged
  • Patched 
  • Printed 
  • Unavailable
Message ANI ANI number.
Copied From Account number if the message was copied from another account.
Serial # Serial number if the message is assigned one by Infinity.
Alpha-Serial # Alpha Page serial number if assigned one by Infinity.
Delivered To Text that can be entered by the operator when the message is delivered.