Meet amtelco's support team!
While every Customer Care employee is essential to delivering our best foot forward, it’s our Field Engineers that create the Amtelco experience. Amtelco strives to help clients become a first choice provider by building lasting consumer relationships. Click below to find out a little bit more about each of our Amtelco’s Support Team members.
Field Engineers
Amtelco’s Field Engineers are the first point of contact for our customers. They are rigorously trained in customer service and specific protocols so they can provide both a technically proficient and personal experience every time. Technical support is available 24 hours a day, 7 days a week, 365 days a year.
Alec Rasmussen
Chris Bradley
Chris Caravella
Chris Pedigo
Eli Neeb
Eric Thomas
John Zarosley
Judy Schulte
Kam Koppen
Peter Bernstein
Tim Poropat
Tom Amoroso
Torin Chestnut
Implementation Specialists
Our Projects Team and Implementation Specialists provide the service support and training needed to convey a consistent, personal and compassionate experience for your customer. From the beginning, these individuals help guide the project and give you the tools needed to run a quick and efficient business.
Brett Burns
Christopher Douglas
Denise Quamme Baures
Jayce Jerabek
Jesse Pringle
John Van Walsum
Jonathon Brandon
Matthew Day
Morgan Marquis
Projects Team
Our Projects Team and Implementation Specialists provide the service support and training needed to convey a consistent, personal and compassionate experience for your customer. From the beginning, these individuals help guide the project and give you the tools needed to run a quick and efficient business.
Adam Haines
Beny Romo
Bill Friedman
Brad McGee
Colin Acker
Jana Olson
Kelli Harrigan
Lakin Lanich
Mason Peck
Megan Schroeter
Parker Hallberg
Peggy Laurent
Robert Janowski
Team Leaders
Amtelco’s Leaders supervise the client experience, which includes ongoing communication, problem tracking, and much more. They work with the Field Engineers in order to exceed client expectations. Amtelco’s Leaders also coach and motivate to ensure the highest level of customer service is delivered with each and every communication.
Andy Bingham
Chris Kiser
Connor La Favor
Jaimie Guidry
Jason Petersen
Lee Wallace
Marcus Seaton
Paul Schulte
Thomas Jimenez
Team Leaders
Our Management Team is comprised of executive leaders with an average industry service of 30+ years. Together they provide the leadership necessary to keep Amtelco on the cutting edge of customer service, technology and communications.
Andy Quamme
Greg Beale
Jody LaLuzerne
Michael Quimby
Spectrum Systems Team Members
Brett Minster
Bob Vornberg
Caden Geanta
Paul Schulte
Judy Schulte
Tim Poropat
Robert Ellis
Quality Assurance Team
Our Quality Assurance team is vital in our software release process. Once development has been completed, the new version of software goes to our QA team who perform several test plans to help validate the version before sending it into Alpha testing.
Contracted Services
Amtelco Contracted Services provides resources, expertise, and personnel who are trained in accordance with HIPAA directives. We offer assistance when contact centers need to update technologies, are involved in projects such as acquisitions and department mergers, look for advice about best practices, need guidance related to growth and future development, and more!