Administrative Web (6.8)

Admins Tab
Away Messages Tab
Circles Tab
Configuration Tab
Connections Tab
Contacts (and Import) Tab
Dashboard Tab
Devices Tab
Notifications Tab

 

 

Groups Tab
  General
  Password/Passcode
  Contacts
  Device Menu
  Permissions
  Phrases
  Email Registration

 

 

Licenses Tab
Messages Tab
Reports Tab
System Phrases Tab
(Download All: 200 MB .zip)

Contact Web

Documentation

Infinity and IS Videos

Infinity Configuration
Infinity Telephone Agent Options
IS 5.5 Protected Dialing
IS Configuration
IS Messaging Options
IS Scripting

Additional Videos

Database Maintenance
Email Registration
Healthcare Pager Replacement
High Availability
MSM to ASM Rebrand
Role-Based Messaging Preview
Single Sign-On
Voice Logger/MTW/OnCall
What's New in 7.0?

App User Training Videos

The videos below are public-facing and can be shared with your users. There are app versions 6.8 and 7.0 videos available.

 Android 7.0.x
 (7.0.5 Series)		    iOS 7.0.x
 (7.0.5 Series)
 Email Registration    Email Registration
 Self Registration    Self Registration
 Overview of Menu Drawer    Overview of Menu Drawer
 Composing a Message    Overview of Messages Screen
 Reply to a Message    Composing a Message (7.0.0)
 Custom Quick Phrases    Reply to a Message
 Deleting a Message    Custom Quick Phrases
 Completing a Message    Deleting a Message
 Forwarding a Message    Completing a Message
 Overview of Contacts Screen (7.0.0)    Forwarding a Message
 Sending Messages & Message Options    Overview of Contacts Screen
 Editing your Personal Circle    Sending a Message
 Message Toolbar Options    Message Toolbar Options
 Changing your Display Name    Editing your Personal Circle
 Changing your Phone Number    Changing your Password
 Changing your Email Address    Changing your Passcode
 Changing your Password    Changing your Photo
 Changing your Passcode    Notification Settings On/Off
 Changing your Photo    Changing your App Theme Color
 Changing your Background    Overview of Accounts Screen
 Notification Settings On/Off    Enabling Face ID
 Changing your App Theme Color    Using a Shared Device
 Overview of Accounts Screen    
 Biometric Authentication    
 Using Shared Devices    
 Android 6.8.x (Series)    iOS 6.8.x (Series)
 Email Registration    Email Registration
 Self Registration    Self Registration
 Overview of App Functions    Overview of App Functions
 Overview of Messages Screen    Overview of Messages Screen
 Composing a Message    Composing a Message
 Reply to a Message    Reply to a Message
 Deleting a Message    Deleting a Message
 Completing a Message    Completing a Message
 Forwarding a Message    Forwarding a Message
 Overview of Contacts Screen    Overview of Contacts Screen
 Sending Messages from Contacts    Sending Messages from Contacts
 Editing your Personal Circle    Editing your Personal Circle
 Editing Notification Settings    Editing Notification Settings
 Overview of Accounts Screen    Overview of Accounts Screen
 Edit/Delete Accounts    Edit/Delete Accounts
 Enabling Fingerprint Authentication    Enabling Touch ID
 Messaging with Attachments    Enabling Face ID
     Messaging with Attachments