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IS 56

This link allows Amtelco customers to download free workstation software updates and workstation software to replace defective media for existing systems. You will be prompted to log in again to access our software files. Click here for software downloads

Amtelco Notices updated 02/2026

Infinity 5.61.28
**Intelligent Series Users: The versions below must match your server version!

For information on older server versions, see the release folders in our FTP Downloads area or reach out to Amtelco Field Service. Please view this Disclaimer before attempting to download files.

Infinity 5.61x Features and Benefits
Infinity 5.60x Upgrade Instructions
IS 5.6 Features and Benefits: 
Active Insights
IS Supervisor 5.6
miTeamWeb 5.6
Soft Agent 5.6
Web Agent 5.6

 Download Version  Software/ReadMe  Documentation
   IS System Reports Updated 07/29/25  Update Instructions
 0.3.111  Active Insights Updated 12/23/25  
 5.06.9146.18367  IS Server (Genesis 6.07.22)  
 5.06.8259.34  IS Soft Agent  Installation Instructions
 5.06.8259.36  IS Supervisor  Installation Instructions
 5.06.8761.29378  IS Backup Operator  
 5.06.8259.32  IS Web Agent  
 1.00.7065.42  IS Web Agent Shell 02/18/26  
 5.06.8259.04  IS Dashboard  
 5.06.8259.04  IS Infinity Gateway  
 5.06.8259.28  IS miTeamWeb  
 5.06.8259.04  IS OnCall Reminder  
 5.06.8259.03  IS Web Apps  
 5.06.8259.15  IS Web Scripting  
 5.60.8259.16  Telephone Agent Tas  
 5.61.28  Infinity Host Software   
 5.61.0018  Infinity Supervisor  
 3.05.02  Access Report Generator  
 1.01.05  Auto Call Generator  
 5.60.00  Backup Operator  
 2.09.02  Batch Importer  
 5.60.11  Client Import/Export  
 1.01.00.21  eResponse (Access)  
 1.03.00.19  eResponse (SQL)  
 1.03.04  eVoiceLink  
 1.01.05  Greeting Import/Export  
 1.00.00  Infinity Windows Backup  
 1.00.07  IVR Call Gateway  
 3.00.00  MDR Backup  
 3.05.02  MDR Capture (Access)  
 3.05.02  MDR Capture (SQL)  
 5.61.22.03  MDR Service  
 3.02.3925.02  Mitey Mite  
 1.01.04.16  .NET Web Enabled Apps  
 5.60.08  Network Archiver  
 5.60.03  OnCall Supervisor  
 1.01.00  Reader Board Program  
 4.00.00  RTI Importer III  
 1.03.0000  Unified Reports  
 1.03.2200  Unified Report Engine  
 1.01.17  Unity Voice Logger Service  
 2.00.9k1  Voice Logger (pay for upgrade/new installs)  
 2.01.9h  Voice Logger Snapshot (pay for upgrade)