Infinity Previous Versions

Infinity Reference Guides

See current Infinity version here: Infinity Reference Guides Current Version

See Infinity Modules here: Infinity Modules Reference Guides

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Version 5.5    Version 5.4    Version 5.3    Version 5.2    Version 5.0    Version 4.x

Version 5.5

Operations Reference Guides

Infinity Supervisor

1-Contents

2-Introduction

3-Operator Setup

4-Client Setup

5-Directory

6-System Settings

7-Boards and Ports

8-Database Maintenance

9-Reports

10-Schedule

 

 

 

11-Monitor

12-UltraComm

13-Behaviors

14-Call Distribution

15-Dial Strings

16-KB163 Keys

17-Server Messages

18-Client Status Options

19-Voice Mail Menus

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagrams

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Features Reference Guides

Feature Summary

Telephone Agent

Telephone Agent Keyboard Function Keys Label

Web-Enabled Applications

Workstation Quick Guide

Version 5.4

Operations Reference Guides

Infinity Supervisor

1-Contents

2-Introduction

3-Operator Setup

4-Client Setup

5-Directory

6-System Settings

7-Boards and Ports

8-Database Maintenance

9-Reports

10-Schedule

 

 

11-Monitor

12-UltraComm

13-Behaviors

14-Call Distribution

15-Dial Strings

16-KB163 Keys

17-Server Messages

18-Client Status Options

19-Voice Mail Menus

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagrams

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Features Reference Guides

Feature Summary

Telephone Agent

Telephone Agent Keyboard Function Keys Label

Web-Enabled Applications

Workstation Quick Guide

Version 5.3

Operations Reference Guides

Infinity Supervisor

1-Contents

2-Introduction

3-Operator Setup

4-Client Setup

5-Directory

6-System Settings

7-Boards and Ports

8-Database Maintenance

9-Reports

10-Schedule

 

 

11-Monitor

12-UltraComm

13-Behaviors

14-Call Distribution

15-Dial Strings

16-KB163 Keys

17-Server Messages

18-Client Status Options

19-Voice Mail Menus

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagrams

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Features Reference Guides

Feature Summary

Telephone Agent

Telephone Agent Keyboard Function Keys Label

Web-Enabled Applications

Workstation Quick Guide

Version 5.2

Operations Reference Guides

Infinity Supervisor

1-Contents

2-Introduction

3-Operator Setup

4-Client Setup

5-Directory

6-System Settings

7-Boards and Ports

8-Database Maintenance

9-Reports

10-Schedule

 

 

11-Monitor

12-UltraComm

13-Behaviors

14-Call Distribution

15-Dial Strings

16-KB163 Keys

17-Server Messages

18-Client Status Options

19-Voice Mail Menus

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagarms

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Features Reference Guide

Feature Summary

Agent Station

Telephone Agent

Telephone Agent Keyboard Function Keys Label

Workstation

 

Web Integration Reference Guides

Web-Enabled Applications

Web-Enabled Directory

Web-Enabled OnCall Scheduler

Web-Enabled OpChat and CallBack

Web-Enabled Registry and Roster

Version 5.0

Operations Reference Guides

Infinity Supervisor

Agent Station

Telephone Agent

Telephone Agent Keyboard Function Keys Label

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagrams

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Features Reference Guides

Feature Summary

Web Integration Reference Guides

Web-Enabled Applications

Web-Enabled Directory

Web-Enabled OnCall Scheduler

Web-Enabled OpChat and CallBack

Web-Enabled Registry and Roster

Version 4.x

Feature Summary

For Version 4.05

For Version 4.1

For Version 4.2

For Version 4.3

For Version 4.4

Operations Reference Guides

Agent Station

Client Set-up Guide

Operator Skills

Telephone Agent

Telephone Agent KB101 Function Keys Label

Maintenance Reference Guides

20-Slot Chassis Cable and Wiring Diagrams

48-Volt Universal Power Supply

Installation and Maintenance

Site Records

System Specifications

Infinity Supervisor Reference Guide

4.x Supervisor