Soft Agent Reference Guides
See previous Soft Agent versions here: Soft Agent Reference Guides Previous Versions
Version 5.7
Soft Agent Reference Guides
Soft Agent Setup Guide 10/2025
Soft Agent User Guide 10/2025
PBX Configuration Documentation
Asterisk Setup 11/2008
Avaya Setup
Configuring Soft Agent for Avaya Communications Manager 11/2012
Configuring Avaya Aura System Manager for Infinity Distribution 4/2013
Cisco Setup
Configuring Soft Agent for Cisco UCCX 5/2015
Configuring Soft Agent for Cisco Phone Audio for UCCE 5/2012
Configuring Soft Agent as Cisco Mobile Agents for UCCE 10/2011