Soft Agent Previous Versions

Soft Agent Reference Guides

Version 5.6   Version 5.5   Version 5.3   Version 5.0   Version 4.3

Version 5.6

Soft Agent Reference Guides

Soft Agent Setup Guide 8/2024

Soft Agent User Guide 10/2025

Version 5.5

Soft Agent Reference Guides

Soft Agent Setup Guide 5/2024
Soft Agent User Guide 8/2024

PBX Configuration Documentation

Asterisk Setup 11/2008

Avaya Setup

Configuring Soft Agent for Avaya Communications Manager 11/2012

Configuring Avaya Aura System Manager for Infinity Distribution 4/2013

Cisco Setup

Configuring Soft Agent for Cisco UCCX 5/2015

Configuring Soft Agent for Cisco Phone Audio for UCCE 5/2012

Configuring Soft Agent as Cisco Mobile Agents for UCCE 10/2011

Configuring Soft Agent as Cisco Hunt Groups for UCCE 1/2011

Configuring Infinity for Cisco Environment 5/2015

Version 5.3

Soft Agent Reference Guides

Soft Agent Setup Guide 11/2017
Soft Agent User Guide 9/2020

PBX Configuration Documentation

Asterisk Setup 11/2008

Avaya Setup

Configuring Soft Agent for Avaya Communications Manager 11/2012

Configuring Avaya Aura System Manager for Infinity Distribution 4/2013

Cisco Setup

Configuring Soft Agent for Cisco UCCX 5/2015

Configuring Soft Agent for Cisco Phone Audio for UCCE 5/2012

Configuring Soft Agent as Cisco Mobile Agents for UCCE 10/2011

Configuring Soft Agent as Cisco Hunt Groups for UCCE 1/2011

Configuring Infinity for Cisco Environment 5/2015

Version 5.0

Soft Agent Reference Guides

Soft Agent Setup Guide 11/2017
Soft Agent User Guide 7/2017

PBX Configuration Documentation

Asterisk Setup 11/2008

Avaya Setup

Configuring Soft Agent for Avaya Communications Manager 11/2012

Configuring Avaya Aura System Manager for Infinity Distribution 4/2013

Cisco Setup

Configuring Soft Agent for Cisco UCCX 5/2015

Configuring Soft Agent for Cisco Phone Audio for UCCE 5/2012

Configuring Soft Agent as Cisco Mobile Agents for UCCE 10/2011

Configuring Soft Agent as Cisco Hunt Groups for UCCE 1/2011

Configuring Infinity for Cisco Environment 5/2015

Version 4.3

Soft Agent User Guide 5/2016

Ovation Agent User Guide 6/2009

Mitey Mite User Guide 10/2009

PBX Configuration Documentation:

Asterisk Setup 11/2008

Avaya Setup

Configuring Soft Agent For Avaya Communications Manager 11/2012

Configuring Avaya Aura System Manager For Infinity Distribution 4/2013

Cisco Setup

Configuring Soft Agent For Cisco UCCX 5/2015

Configuring Soft Agent For Cisco Phone Audio for UCCE 5/2012

Configuring Soft Agent As Cisco Mobile Agents for UCCE 10/2011

Configuring Soft Agent As Cisco Hunt Groups for UCM 1/2011

Configuring Infinity For Cisco Environment 5/2015